Privacy Policy
Effective date: October 28, 2026
About this policy
Pierce Insurance Group, Inc ("Pierce", "we", "us") explains here how personal information is handled when you use pierceinsgroup.info, submit an insurance inquiry through our website or a Meta instant lead form, or communicate with our agency. This policy covers this marketing and inquiry process; additional insurer or service-provider privacy notices may apply to their own services.
Information collected
Information you provide may include your name, email address, phone number, address or other property details, home-ownership status, current insurance carrier, policy-renewal timing, age range, insurance needs, and the contents of communications with us. The information requested depends on the form or service you use.
Website visits may also involve device/browser information, IP address, pages viewed, interaction events, referring pages, advertising identifiers, and campaign parameters such as UTMs or click IDs. The website uses an embedded Myra form and Meta tracking technology to support inquiries and advertising measurement.
How information is used
We use inquiry information to respond to your request, contact you about your insurance needs, prepare or discuss coverage options, arrange follow-up, maintain inquiry records, and support agency operations. Website and advertising information helps us understand visits, attribute inquiries, measure advertising performance, troubleshoot, and help prevent misuse. Coverage is subject to eligibility, carrier underwriting, and policy terms; submitting an inquiry does not bind coverage.
Service providers and information sharing
Information may be processed by service providers that support website hosting, CRM and lead management (including Myra), communications, appointment scheduling, and advertising measurement (including Meta). We may share relevant information with insurance carriers or other parties as needed to provide the services you request, comply with legal requirements, or protect rights and security. These providers may also process information under their own privacy notices. Meta's privacy policy is available at https://www.facebook.com/privacy/policy/.
Phone, email and SMS
We may respond to your inquiry by phone, email, or text where permitted by law and your communication preferences. Where a form requires phone verification, a one-time code may be sent to confirm the number. Verification alone is not a separate agreement to receive promotional text messages. Marketing texts, where offered, are subject to the consent disclosures presented when you opt in; consent is not a condition of purchasing insurance. Message frequency varies and message/data rates may apply. Reply STOP to opt out of texts, or HELP for assistance. You may also contact the agency using the details below. Opting out of promotional messages does not necessarily prevent service-related communications permitted by law.
Cookies and advertising choices
Cookies and similar tools may be used by the site, embedded services, and Meta for functionality, attribution, analytics, and advertising measurement. You can manage cookies through your browser and advertising preferences through the relevant provider. Limiting cookies may affect some features or measurement.
Retention and safeguards
Information is kept as needed for the inquiry and service purposes described above and applicable legal, regulatory, recordkeeping, or dispute requirements. We use reasonable safeguards appropriate to the information handled, but no online transmission or storage system can be guaranteed completely secure.
Your choices and requests
You can ask the agency to review or correct your contact details, update communication preferences, or request access to or deletion of personal information, subject to applicable law and recordkeeping requirements. We may need to verify identity before acting on a request. Privacy rights and exceptions depend on applicable law; this policy does not limit any statutory rights you may have.
Children
This insurance inquiry site is intended for adults, not children under 13. If you believe a child has provided information through the site, please contact us so we can review the matter.
Updates
This policy may be updated as the site or agency practices change. Updates will be posted here with a revised effective date.
Contact
Phone: (469) 252-8001
For privacy questions or requests, call the agency or use the contact options at https://www.pierceinsgroup.com/.
